The Solutions Architect (SA) underpins the Professional Services (PS) mission of helping clients embrace and broaden LogicMonitor. The SA is answerable for working with pre-deals and post-deals groups to extension, plan and convey specialized arrangements and executions for LogicMonitor's clients. The SA is an item master that innovatively takes care of business issues with LogicMonitor's top tier IT checking stage, affecting the organization's biggest, most vital clients.
Here's a more intensive glance at this key job:
Normally interface with LogicMonitor possibilities and clients to scope custom executions, mixes and arrangements
Survey practicality and approach for observing use cases and mix openings
Plainly well-spoken the effect, worth and exertion of specialized proposition to specialized and non-specialized crowds
Investigate and exploration new advances to coordinate and screen with LogicMonitor
Manufacture gauges for administrations recommendations, including hours exertion, time span and evaluating
Work with Sales and CS to create point by point Statements of Work (SOWs)
Work cooperatively with the Solutions Architecture group to peer audit administrations recommendations
Routinely perform post-deals disclosure and plan of custom arrangements with clients (prerequisites gathering, investigating, prototyping and plan documentation)
Work cooperatively with the Project Management and Solutions Engineering groups to direct post-deals administrations conveyance, adjusting venture group to SOW expectations, extent of commitment, and specialized accelerations (where vital)
Help Solutions Engineers with sending of errands and arrangements during PS commitment
Help and educate interior activities to extend, improve or advance pre-bundled Professional Services and standard activity techniques (SOPs)
Normally remain educated on item refreshes and counsel different SAs on administrations approach for new LogicMonitor stage highlights and improvements
Normally assess, make or keep up techniques for computerizing and upgrading administrations conveyance: new interior device revelation, creating reusable arrangement models/formats, improving Python/PowerShell/Groovy robotization content vaults
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